PBS station fears losing 50TB of data after being ghosted by cloud storage provider
A PBS affiliate faces data loss after its cloud storage provider abruptly revoked access to 50TB of archives, leaving the station unable to retrieve critical content.

- A PBS affiliate lost access to 50TB of archival data after its cloud provider, Iron Mountain, terminated service without warning.
- The station cannot confirm whether the data still exists on Iron Mountain’s servers or has been permanently deleted.
- The incident underscores risks of opaque cloud storage contracts for critical media archives.
- Public broadcasters may face irreversible loss of historical content if data recovery efforts fail.
A public television station in the United States is at risk of permanently losing 50TB of archival content after its cloud storage provider, Iron Mountain, abruptly terminated access without prior notice. The station, which relies on the provider for long-term storage of historical broadcasts and educational materials, discovered the issue when attempting to retrieve files and found itself locked out of the system entirely. Iron Mountain has not provided a clear explanation for the sudden cutoff, leaving the station scrambling to assess its options and potential data recovery pathways.
The incident highlights the vulnerabilities of relying on third-party cloud services for critical media archives, especially when contracts or service agreements are not transparent about termination clauses or data retrieval procedures. For a public broadcasting entity, the loss of such a large volume of content could erase decades of local and national programming, impacting both educational resources and historical documentation. The station has not yet confirmed whether the data remains intact on Iron Mountain’s servers or if it has been permanently deleted.
Highlights risks of third-party cloud dependencies for critical data storage.
Raises concerns about data ownership and access in cloud storage agreements.
- PBS
- Public Broadcasting Service, a non-profit American television network.
- Iron Mountain
- A data storage and management company providing cloud and physical storage solutions.
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