BusinessAug 19, 2026, 12:06 PM

Americans Aren't Sold on Businesses Using AI in Advertising - Gallup News

30-second summary

A Gallup survey reveals most Americans distrust companies using AI for advertising, citing privacy and transparency concerns.

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Key takeaways
  • 60% of Americans oppose AI-driven advertising, citing privacy and transparency concerns.
  • Only 22% of respondents trust companies to use AI ethically in marketing.
  • Younger adults (18-29) are marginally more open to AI ads but still prefer traditional methods.
  • The findings highlight potential reputational risks for businesses adopting AI in advertising.
Full story

A recent Gallup survey found that 60% of Americans are uncomfortable with businesses using artificial intelligence to create or target advertisements. The poll, conducted among over 1,000 U.S. adults, underscores deep-seated concerns about privacy, data misuse, and a lack of transparency in how AI systems operate within marketing campaigns.

Respondents expressed particular unease about the potential for AI to manipulate consumer behavior without clear disclosure. Only 22% of participants said they trusted companies to use AI ethically in advertising, while 18% remained neutral. The findings come at a time when AI adoption in marketing is accelerating, raising questions about whether businesses are adequately addressing public skepticism.

The survey also highlighted generational divides, with younger adults (ages 18-29) showing slightly more openness to AI-driven ads compared to older demographics. However, even in this group, a majority still preferred traditional advertising methods. Gallup’s results suggest that companies integrating AI into their marketing strategies may face reputational risks unless they prioritize transparency and consumer education.

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Why this matters
Businesses

Companies using AI in ads risk consumer backlash and reputational damage without clear ethical frameworks.

Everyone

Public trust in AI-driven marketing is declining, which could slow adoption.

Glossary
AI-driven advertising
The use of artificial intelligence to create, target, or optimize advertisements based on consumer data.
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